Windshield shade not working

[BEEnHoney]

We have 2011 Diplomat with pushbutton windshield shades. The night time shade got pulled down manually and now the shade does not function. We tried the push button several times and the reset button on the shade but to no avail. We checked fuses and they seem to be fine. What else can we check? I called MCD technical support but it was a long hold time so checked their website but nothing seems to address manually pulling them down and resetting them. Maybe the motor stripped out? We will be back in the RV on Friday and try to dig a little deeper. Thanks for any suggestions!

[Dr4Film]

You have most likely damaged the motor. I have attached a MCD manual that has troubleshooting steps near the end of the manual. There is also a warning at the end that most likely explains your situation.

The manual covers both MCD American Duo & American Solo Electric Shades.

MCD-Owners Manual.pdf

[BEEnHoney]

Thank you so much! I think you are correct about the motor. I will post the results as soon as I can return to the RV and repair.

[Frank McElroy]

3 hours ago, Dr4Film said:

You have most likely damaged the motor. I have attached a MCD manual that has troubleshooting steps near the end of the manual. There is also a warning at the end that most likely explains your situation.

The manual covers both MCD American Duo & American Solo Electric Shades.

MCD-Owners Manual.pdf 836.78 kB · 8 downloads

Thanks Richard.  I added it to our Downloads (files) along with 3 existing files we have on MCD shades.